Services

Consulting in internal and external communications

Communications play a pivotal role in an organization's success, facilitating collaboration, ensuring stakeholder alignment, and nurturing a positive reputation. AND provides expert guidance and tailored strategies to help clients effectively communicate their messages, engage stakeholders, and achieve their strategic objectives.

    • Ensure structured, consistent and effective communication with relevant stakeholders

    • Strengthen the organisation's brand awareness and reputation as an attractive employer of choice in the job market

    • Ensure the successful implementation of organisational change through targeted internal communication strategies

    • Strengthen the organisational culture and foster the commitment and loyalty of existing employees

    • Analyse the current communication practices

    • Define communication objectives, if applicable develop the Employer Value Proposition

    • Identify key stakeholders

    • Recommend communication channels and key messages

    • Provide assistance with the design of communication material

Consulting in organizational culture

Culture is often referred to as “the way things are done”. It plays a crucial role in the effective functioning of any organization, as it impacts every aspect of daily operations, such as collaboration and management practices or decision-making processes. AND enables Culture Management by providing insight into the shared professional practices, such as

  • The ways of managing people

  • The way people interact and collaborate

  • The way people work

  • The design of the work environment

  • The shared symbols and rituals

    • Make Culture tangible and easily understandable

    • Foster awareness among decision-makers and employees regarding their own practices

    • Highlight work practices that contribute to success and identify those that hinder progress

    • Highlight the diversity of work cultures within large organisations

    • Provide a practical framework to empower teams and organizations to improve their work practices

    • Define the target culture: assist clients in highlighting key attitudes and behaviours

    • Assess current culture: conduct interviews and/or surveys of management and employees and perform a gap analysis in relation to the target culture

    • Pinpoint areas for improvement: support executives, managers, and work teams in identifying improvement areas to bridge the identified gaps

    • Implement an action plan: provide support using workshops, coaching, and training as needed

    • Raise Awareness: support the process with communication measures to secure the commitment of all relevant stakeholders.

    • Monitor: conduct regular cultural surveys to identify changes in practices and measure the success of the undertaken actions

Coaching

The purpose of professional coaching is to provide personalized support to individuals or groups in achieving specific personal and professional objectives. Coaching encourages clients to think critically, explore various options, and make informed decisions, enabling them to attain their personal and professional goals.

  • Unlike providing expert solutions, coaching focuses on helping clients develop their own solutions using their own resources and skills.

    Professional coaching can encompass a wide range of topics based on the client's unique needs and objectives. Common areas include leadership development, interpersonal skills enhancement, stress management, career advancement, and personal growth.

Training

The training services primarily revolve around communication and organizational culture, covering various subjects such as interpersonal communication, intercultural communication, change management, leadership and team management, brand communication, and corporate culture.

  • The work process of training delivery comprises several stages, starting with a thorough needs analysis to identify specific requirements. Based on this analysis, a tailored program is designed to address those needs. The implementation phase involves the actual delivery of the training program, followed by an evaluation to assess its effectiveness and make any necessary adjustments. This comprehensive approach ensures that the training services are well-aligned with the clients' needs and goals.

Let’s talk about you.

daniela.arede@and.lu
(+352) 621 730 128